Shipping Policy

Last updated: June 1, 2026

Order Processing

At Elovena, we strive to process and ship your orders as quickly as possible. Please allow 1-2 business days for order processing. Once your order has been dispatched, you will receive a tracking email with details on how to track the status of your shipment.

Domestic Shipping — United States

We offer various shipping options within the United States to cater to your needs. The following shipping options are available:

Shipping Method	Delivery Time	Cost
Standard/Free	5-7 business days	Free
Expedited	3-5 business days	Calculated at checkout
Express	1-3 business days	Calculated at checkout

International Shipping

For our international customers, please note that shipping times may vary depending on your location. Estimated delivery times for international shipments are between 7-21 business days. Additionally, please be aware that you will be responsible for any customs or duties fees associated with your shipment.

Order Tracking

Once your order has shipped, you can track the status of your shipment using the tracking number provided in your tracking email. If you have any concerns or issues with tracking your order, please don't hesitate to reach out to us.

Lost or Damaged Shipments

In the unlikely event that your shipment is lost or damaged, please contact us within 10 days of the estimated delivery date. When contacting us, please include your order number and provide photos of the damaged item(s) or confirm that the package was not received. We will work with you to resolve the issue promptly.

Contact Us

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at support@elovena.shop. We are here to help and will respond to your inquiry as soon as possible.