Terms of Service

1. Acceptance of Terms

To use the Elovena online store, you must be at least 18 years old. By browsing, accessing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

2. Products and Availability

3. Orders and Pricing

All orders are subject to acceptance by Elovena. We reserve the right to refuse or cancel any order for any reason, including but not limited to, availability of products, errors in pricing or product information, or suspected fraudulent activity. Prices for products are subject to change at any time, but changes will not affect orders that have already been accepted.

4. Payment

We accept various payment methods through Shopify Payments, which is compliant with the Payment Card Industry Data Security Standard (PCI DSS). By using our website, you acknowledge that you are aware of and agree to our payment terms. We do not store any sensitive payment information, and all payment processing is handled by our secure payment gateway.

5. Shipping and Delivery

Our shipping and delivery policies are outlined in our Shipping Policy, which can be found on our website. Please review this policy for detailed information on shipping rates, delivery times, and other related terms.

6. Returns and Refunds

Our return and refund policies are outlined in our Return & Refund Policy, which can be found on our website. Please review this policy for detailed information on returning products, obtaining refunds, and other related terms.

7. Intellectual Property

All content on our website, including but not limited to, text, images, graphics, and logos, is the property of Elovena or its licensors. You may not reproduce, modify, or distribute any content from our website without our prior written consent.

8. Limitation of Liability

In no event shall Elovena be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or any products purchased from us. Our liability is limited to the amount of the purchase price of the product(s) at issue.

9. Disclaimer of Warranties

We disclaim all warranties, express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Our website and products are provided "as is" and "as available" without any warranties of any kind.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the applicable jurisdiction. Any disputes arising out of or in connection with these Terms of Service shall be resolved through binding arbitration in accordance with the rules of the applicable jurisdiction.

11. Modifications to Terms

We reserve the right to modify or update these Terms of Service at any time without notice. Your continued use of our website after any changes to these Terms of Service will constitute your acceptance of the revised terms.

12. Contact

If you have any questions or concerns about these Terms of Service, please do not hesitate to contact us at support@elovena.shop. We will respond to your inquiry as soon as possible.

Last updated: June 1, 2026